Last Updated: 23/12/2025
This Privacy Policy explains how Dough Bros (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use our website or place an order with us.
Who We AreDough Bros
Naaz Kitchen Ltd
Reading RG2 7PT
United Kingdom
Website: http://www.doughbroshq.com
Phone: +44 7922 447519
Email: doughbros87@gmail.com
For the purposes of data protection law, Dough Bros is the data controller of your personal information.
Information We CollectWhen you use our website or place an order, we may collect the following information:
Name
Phone number
Email address
Delivery or collection address
Order details and preferences
Payment-related information (processed securely by third-party providers)
Any information you voluntarily provide, such as special instructions or allergy notes
We do not store full card or payment details on our systems.
How We Use Your InformationWe use your personal data to:
Process and fulfil your food orders
Communicate with you about your order
Provide customer support
Improve our services and website
Meet legal and regulatory obligations
We only use your data where we have a lawful basis to do so, including contract performance, legal obligation, or legitimate business interests.
Marketing CommunicationsWe will only send marketing communications if you have actively chosen to receive them. You can opt out at any time by contacting us or using any unsubscribe option provided.
Sharing Your InformationWe may share your data with trusted third parties only where necessary, including:
Online ordering and payment platforms (such as GloriaFood)
Delivery service providers
IT and website service providers
All third parties are required to handle your data securely and in compliance with data protection laws.
We do not sell your personal data to third parties.
Data Storage and SecurityWe take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Your data is only retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
CookiesOur website may use cookies to ensure proper functionality and improve user experience. Cookies do not give us access to your device or personal information beyond what you choose to share.
You can control or disable cookies through your browser settings, although this may affect website functionality.
Your RightsUnder UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data where applicable
Object to or restrict certain types of processing
Withdraw consent at any time where consent is the legal basis
To exercise any of these rights, please contact us using the details above.
Third-Party LinksOur website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites, and we recommend reviewing their privacy policies separately.
Children’s DataOur website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children.
Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the website constitutes acceptance of the updated policy.
Contact UsIf you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us using the details above. Please note that email communication may not always be secure, so avoid sending sensitive information by email.
© 2025 Dough Bros. All rights reserved.