Your choices regarding cookies on this site

Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

Dough Bros
Open navigation Close navigation

Privacy Policy

Privacy Policy

Last Updated: 23/12/2025

This Privacy Policy explains how Dough Bros (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use our website or place an order with us.

Who We Are

Dough Bros
Naaz Kitchen Ltd
Reading RG2 7PT
United Kingdom

Website: http://www.doughbroshq.com
Phone: +44 7922 447519
Email: doughbros87@gmail.com

For the purposes of data protection law, Dough Bros is the data controller of your personal information.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Delivery or collection address

  • Order details and preferences

  • Payment-related information (processed securely by third-party providers)

  • Any information you voluntarily provide, such as special instructions or allergy notes

We do not store full card or payment details on our systems.

How We Use Your Information

We use your personal data to:

  • Process and fulfil your food orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our services and website

  • Meet legal and regulatory obligations

We only use your data where we have a lawful basis to do so, including contract performance, legal obligation, or legitimate business interests.

Marketing Communications

We will only send marketing communications if you have actively chosen to receive them. You can opt out at any time by contacting us or using any unsubscribe option provided.

Sharing Your Information

We may share your data with trusted third parties only where necessary, including:

  • Online ordering and payment platforms (such as GloriaFood)

  • Delivery service providers

  • IT and website service providers

All third parties are required to handle your data securely and in compliance with data protection laws.

We do not sell your personal data to third parties.

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is only retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Cookies

Our website may use cookies to ensure proper functionality and improve user experience. Cookies do not give us access to your device or personal information beyond what you choose to share.

You can control or disable cookies through your browser settings, although this may affect website functionality.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Object to or restrict certain types of processing

  • Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact us using the details above.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites, and we recommend reviewing their privacy policies separately.

Children’s Data

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us using the details above. Please note that email communication may not always be secure, so avoid sending sensitive information by email.

© 2025 Dough Bros. All rights reserved.